Additional
Shipping
Orders are dispatched within 7 working days of purchase unless stated otherwise. Please ensure your correct house name/number is included in your shipping address to avoid delays.
Returns
If for any reason you are not satisfied with your order, we offer a 14-day return policy.
Eligibility for Returns:
• Returns must be initiated within 14 days of the delivery date.
• Items must be unworn, unwashed, and in original condition with all tags attached. Items that are damaged, altered, or show signs of wear after arrival will not be accepted.
• Items must be returned in their original packaging or in suitable protective packaging.
Exchanges
We accept exchanges for incorrect sizing; however, availability depends on stock. If the size you want is out of stock, a full refund will be provided. Please check the size charts and model measurements on product pages before ordering. To request a return or exchange, contact our customer support team.
Extra Info
International customers are responsible for any customs duties or fees.
Washing Instructions: Please check the garment label.
For any additional enquiries, contact us at pureglowskin25@proton.me.